What We Do

BALDRIGE ALLIANCE PRODUCTS AND SERVICES:

Baldrige Alliance products and services are available through Program Members and in some cases directly through the Alliance.

  • Baldrige Alliance Professional Development Series
  • Shared ownership/partnership: Baldrige Conference, Examiner Training Curriculum, and organizational Recognition Programs
  • Partner owned: Examples: SurveyMethods and Member-developed products that are licensed through/shared with other members

Most products for end user customers are designed to be delivered by Program Members with Alliance direct delivery as a back-up.

The Alliance for Performance Excellence is a national network of Baldrige-based performance excellence organizations dedicated to helping businesses, healthcare organizations, educational institutions, nonprofits, and government agencies improve results through proven performance excellence practices.

As a leading resource for organizations pursuing performance excellence, The Alliance supports the adoption of the Baldrige Excellence Framework, provides training and assessment programs, and connects organizations with experienced evaluators, coaches, and performance improvement professionals across the United States.

Key Areas of Expertise:

  • Baldrige Excellence Framework implementation
  • Organizational performance improvement
  • Leadership development
  • Strategic planning
  • Operational excellence
  • Workforce engagement
  • Customer-focused performance management
  • Organizational assessment and benchmarking

The Alliance for Performance Excellence works with organizations seeking sustainable improvement, measurable results, and long-term organizational excellence through the principles embodied in the Baldrige framework.